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Support Specialist for Learning Designed

Job type: Full time salaried position
To apply: Send a cover letter and resume to No calls please.

Job Description

CAST is developing credentials and certifications to help qualify competence in and alignment with UDL best practices. These credentials and certifications are available on a system called Learning Designed, enabling educators across the globe to learn more about UDL and voluntarily demonstrate their competence. Our goal is to grow Learning Designed, creating outstanding, industry-leading opportunities for education professionals to benefit from the learning resources and activities available, as well as network with each other.

CAST is hiring a Support Specialist for Learning Designed who will meet the growth requirements in both proactive and reactive user support. This Support Specialist will also coordinate with the project and product leadership, as well as CAST’s development, professional learning, and communications teams to stimulate growth in sales and marketing of Learning Designed.


In conjunction with the Learning Designed Team and under the guidance of the Director of Business Development, the Support Specialist will:




Work Environment

Our work environment is collaborative, high energy, fun, and stimulating. Join us to be part of a passionate learning community dedicated to busting the barriers to learning for all learners.

We offer competitive compensation packages including health insurance, generous vacation, and flexible schedules. CAST is an Equal Opportunity Employer committed to employing a highly-qualified staff that reflects the diversity of our communities and nation.

About CAST

Located a short distance north of Boston, CAST is a nonprofit education research and development organization that works to expand learning opportunities for all individuals through Universal Design for Learning. As a nonprofit, we know that every employee contributes to our international reputation as a leader in education research, technology, and universal design for learning. Teamwork, risk-taking, and collaborative thinking are essential to the way we work. Most of all, our mission—to improve learning experiences and opportunities for all individuals—motivates not only what we do but how we do it.

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