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CITES Technical Assistance Specialist


Start Date: TBD
Job Type: Full-time salaried position
To Apply: Send a cover letter and resume via email to No phone calls please.

Job Description

The Technical Assistance (TA) Specialist for the Center on Inclusive Technology and Education Systems (CITES) is responsible for supporting and implementing the orienting vision for technical assistance that focuses on: 1) building the capacity of local education agencies (LEAs) to use an evidence-based framework to develop, implement and refine comprehensive and sustainable systems for effective use of assistive (AT) and instructional technology (IT); 2) increasing the knowledge of educators in how to apply principles of Universal Design for Learning and evidence-based practices (EBPs) to maximize integrated use of AT and IT throughout instruction; and 3) increasing use and integration of AT and IT by children with disabilities and their families.

CITES, based at CAST, is funded by the Office of Special Education Programs, U.S. Dept of Education to develop an evidence-based framework that can be used by LEAs to develop and sustain a technology ecosystem that meets the needs of all students, including students with disabilities and their families. The TA efforts of CAST and its primary partner, the American Institutes for Research (AIR) will work with two major stakeholders: 1) Knowledge Development LEAs who will assist with the identification and development of evidence-based practices that increase collaborative work across assistive and instructional technologies; and, 2) a cohort of LEAs who will receive TA to help them use the framework during its development and provide formative feedback to increase its quality, utility and relevance. CITES will provide a wide range of universal TA for all stakeholders and targeted TA to selected LEAs in the cohort.

As a core member of the CITES Team the TA Specialist will work with team leaders and other team members to support LEAs in ways that increase collaboration and are aligned to the principles and practices of the Universal Design for Learning framework.


  • Collaborate on the development and delivery of universal and targeted technical assistance, via personal interaction, distance technologies and web site resources
  • Plan and collaborate with CITES leadership and staff to develop project services and key products for stakeholders aligned with the Center’s cooperative agreement
  • Coordinate with Center Directors and project staff to ensure that objectives, outputs and outcomes detailed in the Center’s Logic Model and Evaluation Plan are achieved
  • Coordinate with Center Directors and staff to develop and sustain robust communities of practice that supports the project outputs and outcomes
  • Support project evaluation activities and provide input into the development reports (e.g., quarterly, annual and final)
  • Other responsibilities as needed to support the work of CITES at CAST


  • Master’s Degree or higher
  • Experience in technical assistance project design and service delivery
  • Experience collaborating with multiple stakeholders in assistive and instructional technology at the LEA level
  • Superior communication skills that demonstrate respect for differing systems, perspectives and opinions
  • Superior clarity of expression across multiple means (e.g. in-person, telephone, distance communication programs
  • Experience with special and general education policy (federal, state, local)
  • Experience working with adult learners and familiar with best practices in adult learning
  • Experience developing and maintaining systems for collection, analysis and use of data from the individual student level to the national level
  • Demonstrated ability to work with others or alone as needed
  • Ability to travel as needed to support the activities of the Center
  • Preference will be given to candidates who have experience leading AT and/or IT services in an LEA.


  • Knowledge of grant-funded projects, cooperative agreements and contracts, either publicly or privately funded
  • Understanding of the roles and responsibilities of general education technology leaders and assistive technology leaders
  • Understanding of comparative and contrasting purposes, processes and potential uses of assistive and accessible general technologies as well as accessible formats of print and digital materials
  • Knowledge of accessibility standards and developmental processes that increase the availability of accessibility of content and technologies
  • Knowledge of and experience with special and general education policy (federal, state and local)
  • Knowledge of strategies for sustaining and enhancing the project website and other online tools
  • Awareness of implementation sciences
  • Awareness of how social media can be used to achieve project goals


  • Demonstrated ability to collect, analyze and use of data for establishing baselines, progress monitoring, and problem solving.
  • Competency in use of internal productivity software (e.g. Google Tools, Microsoft Office, Confluence)
  • Competency in the development and maintenance of online resources that support interactive work, distance communication, and data collection (e.g. Survey Monkey, Slack, Zoom)
  • Competency in the use of web development software (e.g. Hippo, etc.)

Work Environment

Our work environment is collaborative, high energy, fun, and stimulating. Join us to be part of a passionate learning community dedicated to busting the barriers to learning for all learners.

We offer competitive compensation packages including health insurance, generous vacation, and flexible schedules. CAST is an Equal Opportunity Employer committed to employing a highly-qualified staff that reflects the diversity of our communities and nation.

About CAST

Located a short distance north of Boston, CAST is a nonprofit education research and development organization that works to expand learning opportunities for all individuals through Universal Design for Learning. As a nonprofit, we know that every employee contributes to our international reputation as a leader in education research, technology, and universal design for learning. Teamwork, risk-taking, and collaborative thinking are essential to the way we work. Most of all, our mission—to improve learning experiences and opportunities for all individuals—motivates not only what we do but how we do it.